Maintenance Metrics

FMX Performance Analytics · Fair-Rite Building 110428

Tickets: 383 total · 334 finalized · 49 open
Last pulled: 2026-04-19 16:29 UTC
← Open tickets

Performance at a Glance

On-Time Completion Rate

44.6%

149 of 334 finalized tickets met due date

Open & Overdue

open tickets past their due date

Median Cycle (p50)

5.9 d

created → finalized · 334 samples

90th Percentile (p90)

2.2 mo

9 in 10 tickets close faster than this

99th Percentile (p99)

12.0 mo

long-tail outliers (chronic / capital projects)

Total Volume

383

all-time tickets in collection

Volume by Month (24-month trailing)

Tickets Created per Month

Request Type Breakdown

FMX returns request-type IDs but the type-name endpoint requires Admin role. Counts are shown by raw ID; cross-reference in FMX UI to translate.

Tickets by Request Type ID

Status Mix

Status	Count	Share
Finalized	334	87.2%
Pending resolution	32	8.4%
Pending assignment	17	4.4%

Source: Fair-Rite FMX REST API. Metrics recalculate on every page load from the local maintenancerequests collection. Re-pull tickets in a Real Chuck session (node -e "..." via fmx-puller.js) to refresh the underlying data.