Maintenance Metrics

FMX Performance Analytics · Fair-Rite Building 110428

Tickets: 427 total · 380 finalized · 47 open
Last pulled: 2026-09-29 16:02 UTC
← Open tickets

Performance at a Glance

On-Time Completion Rate

47.6%

181 of 380 finalized tickets met due date

Open & Overdue

open tickets past their due date

Median Cycle (p50)

6.4 d

created → finalized · 380 samples

90th Percentile (p90)

2.5 mo

9 in 10 tickets close faster than this

99th Percentile (p99)

16.2 mo

long-tail outliers (chronic / capital projects)

Total Volume

427

all-time tickets in collection

Volume by Month (24-month trailing)

Tickets Created per Month

Request Type Breakdown

FMX returns request-type IDs but the type-name endpoint requires Admin role. Counts are shown by raw ID; cross-reference in FMX UI to translate.

Tickets by Request Type ID

Status Mix

Status	Count	Share
Finalized	380	89.0%
Pending resolution	35	8.2%
Pending assignment	12	2.8%

Source: Fair-Rite FMX REST API. Metrics recalculate on every page load from the local maintenancerequests collection. Re-pull tickets in a Real Chuck session (node -e "..." via fmx-puller.js) to refresh the underlying data.